Customer service

Our manufacturing methods and quality control are of the highest quality. All sales are final. We do not offer refunds or exchanges due to hygienic reasons.

Please read through the Ava Olssen FAQ's before contacting us. Support emails are answered M-F 10a-4p in both Los Angeles and Sydney . If your note is regarding an order, please set your Order Number as the subject.

For Public Relations enquiries, please enter "PR" into the subject field, followed by your message with questions and details. 

Thank you.

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